Lugano, October 2nd, 2018

Nowadays, sustainability has become a core objective for Municipal, Cantonal and Federal authorities. In 2015, 193 countries including Switzerland signed the 2030 Agenda, formalizing their commitment to the United Nations Sustainable Development Goals (SDGs).

For this reason, this second sustainability report includes references to the SDGs towards which we contribute through our daily activities and operations.

Some KPIs contained in the 2015 report had to be revised and adapted. This was a relevant endeavor in light of our project of setting new long-term goals.

Furthermore, we decided to interview some of our stakeholders to receive their feedback on the importance, from their standpoint, of key materiality aspects. By comparing the assessments of the Board of Directors, our employees, customers and potential customers, we found that their priorities are fairly aligned. This is a welcomed result, as it will help us focus on few but essential aspects in the future.

We would like to thank all our stakeholders for their active participation, ideas and input: their engagement helps us in defining the path towards becoming more and more sustainable.

We hope you will enjoy reading our report and look forward to receiving your feedback.

Anton van Troostenburg de Bruyn
Chairman

Gabriel Haering
CEO

click here to read the report

The high sophistication of our activities needs highly educated employees.

Despite the fact of having 47% of our employees with a University Degree and 29% holding a Ph.D. training and professional development of our employees
is a top priority.
In 2017, the total training hours have increased by 45% compared to 2016.

Our employees attended an average of 38 hours per year training each, 13 hours more compared to 2016.

Out of 5,035 hours of training, 2,150 hours were delivered by external providers, and 2,885
by our internal experts and trainers on various subjects.

Our efforts to maintain a good working environment have been rewarded by our staff loyalty:

• 52% have been working with us for more than 12 years
• 16% for more than 20 years.

We are also a relatively "young" company with 50% of our employees younger than 43 years.

Thanks to our constant efforts, we have been officially recognized by the Swiss State Secretariat for Education as providers of vocational education and training for apprentices (< 18 years old) since 1994.